Terms of Use

1.- Account management

1.1 Opening an account

1. In order to open an account for the Service, you must comply with the following requirements:
   • Be at least eighteen (18) years old.
   • Complete the registration process.
2. Agree to these Terms of Use and our Privacy Policy.
   • Willing to accept an obligation of paying for services rendered, if applicable.
   • You agree to the use of the Service in strict accordance with these Terms and in compliance with all applicable laws and regulations in the jurisdiction where you reside, access or use the service and agree to be subject to the jurisdiction of the State of Georgia.

1.2 Account information and management

1. It is your responsibility to ensure that the data you provide us is updated and correct. If this information has changed, please contact us support@cargosprint.com
2. We may update the information on your Service account for billing purposes.
3. Under these Terms of Use you authorize us, directly or through third-party Service Providers, financial institutions and databases, to make inquiries, verify, or take any actions we consider reasonable whenever we believe there may be an increased level of risk associated with your account.
4. We reserve the right to conduct any risk analysis we deem necessary in order to manage your account access.

1.3 Account security

1. While we take reasonable means to protect your information, you are responsible for keeping your account name and password confidential. We are not liable for any losses you may experience due to stolen or hacked passwords caused by your negligence.
2. We don’t have access to your current or previous passwords and for your security we may only guide you on how to reset your password. In no event shall we be liable for any unauthorized use of your account.
3. If you believe someone has gained unauthorized access to your account, please contact us at support@cargosprint.com.

1.4 Obligations and use of the Service

1. You are obliged to ensure that your representations remain true not only at the time they were made and always throughout the duration of these Terms of Use.
2. You are obliged to communicate promptly to CargoSprint regarding any changes to your information and documentation regarding your identity, your contact information, your business ownership and activities, and any other information that may affect CargoSprint’s delivery of services to you.
3. For clarity, the representations and obligations listed in this Section are not exhaustive. You are subject to all your representations and obligations set forth in these Terms as well as in any other agreement established with us, whether or not these obligations are specified in this section.
4. Subject to your compliance with these Terms, CargoSprint grants you a limited, revocable, non-exclusive, non-sublicensable license to use the Service. Except as expressly permitted in these Terms or under applicable law, you may not: copy, modify, or create derivative works based on the Service; distribute, transfer, sublicense, lease, grant access to, lend or rent the Service to any third party; reverse engineer, decompile, or disassemble the Service, or make functionality of the Service available to multiple users through any means. CargoSprint reserves all rights in and to the Service not expressly granted to you under these Terms. Any attempt to distribute, sublicense, lease, lend, rent, reverse engineer, decompile or disassemble the Service will automatically terminate your right to use the Service.

1.5 Account suspension and termination

1. In addition to CargoSprint’s termination rights specified under section 1.4(d) of these Terms, we reserve the right to suspend or terminate your account for however long we deem necessary for one or more of the following reasons:
   • There is a dispute with your account.
   • We believe a third-party has gained unauthorized access to your account.
   • We discover or have reasonable cause to suspect money laundering, fraud, or any other illicit activity by you.
   • You breach these Terms of Use.

2.- Booking reservations with cargo facilities

2.1 Selecting and making a reservation with a cargo facility

1. Through the Service, you can submit a time slot to pick up or drop off cargo at a selected cargo facility (“Reservation”).
2. You are responsible for the information submitted to make your Reservation including selecting the correct cargo facility and that the submitted documentation (e.g. air waybill numbers, driver’s name, etc.) related to your Reservation are correct.
3. Under these Terms of Use you understand and accept that each cargo facility has its own procedures and depending on the facility your Reservation may take longer to process than others.
4. You acknowledge, agree and accept that the cargo facility reserves the right to accept or reject your Reservation. Reservation slots are subject to change or closure, are limited in availability and are not guaranteed and may not be available at all on the date of visit or at the time you make a selection. Price, terms and entitlements are subject to restrictions, and change or cancellation without notice by the cargo facility.
5. Upon successfully creating your Reservation through the Service, you will be assigned a Pickup Number (“PKU”). Use this Pickup Number to check into the facility at the Kiosk.
6. Creating a Reservation does not imply that the facility has accepted your request. The facility may reject or modify your Reservation. Reasons for your Reservation being rejected include but are not limited to:
   • US Customs not granting clearance to your cargo
   • Your cargo has not been broken down by the cargo facility yet and therefore isn’t ready for pickup
   • The driver arrived too early for the Reservation
   • The driver arrived too late for the Reservation
   • The driver arrived on time but entered the air way bill number instead of the pickup number at the kiosk
7. Under these Terms, CargoSprint is not liable for any unexpected fees due to the cargo facility rejecting your Reservation.
8. The cargo facility may revise the time and/or date of your Reservation even after accepting it.
9. We or the cargo facility may request additional information from you to process your Reservation. You may choose not to disclose this information however doing so may imply your Reservation is not processed

2.2 Cargo handling

1. We work with the cargo facilities to process your Reservation. However, we are not liable for the handling of your cargo.
2. Concerns regarding missing cargo, mishandling, and/or damage should be managed and discussed directly with the corresponding facility and/or airline.